月宫谜格隐私政策
1. 我们是谁
月宫谜格 / Moon Palace（下称“本应用”）是由上海闲码智能科技有限公司（下称“我们”）提供的 iOS 与 Android 逻辑解谜游戏。本政策说明应用及服务提供方处理的信息、您的选择和联系方法。
2. 保存在设备上的信息
本应用无需注册账号，不要求提供真实姓名或生日，也不读取通讯录、照片、相机、麦克风或精确位置。为了继续游戏，应用会在设备本地保存关卡进度、棋盘标记、成绩、生命与道具数量、每日挑战记录、教程记录、语言与声音设置、法律同意记录，以及广告展示所需的会话和展示计数。应用也会缓存已获取的配置。
我们不会把本地游戏存档上传到自有服务器，也不提供应用内云端存档或云端排行榜。设备备份设置可能另行保存副本。使用统计、广告及您主动发送的反馈所涉及的信息见下文。
3. 广告
本应用使用 Google AdMob 提供横幅、插页式及您主动选择观看的激励广告。完成法律同意后，只有当前应用配置允许，且 Google User Messaging Platform（UMP）判定可以请求广告时，应用才会准备广告。是否实际展示还取决于网络和广告是否可用。
Google 及其广告合作方可能处理 IP 地址、设备和应用信息、适用的设备标识符、广告展示与互动信息及诊断数据，用于广告投放、效果衡量和防欺诈。具体处理取决于地区、设备设置和您的隐私选择。iOS 版当前不主动弹出 Apple 的应用跟踪透明度（ATT）授权请求。
在需要时，UMP 会显示广告隐私消息；需要再次管理选择时，应用“设置”中会显示“广告隐私选项”。您也可以通过系统设置管理适用的隐私权限。拒绝个性化广告后，仍可能看到非个性化或受限广告。详情请参阅《Google 隐私权政策》和 Google 广告说明。
4. 使用统计与应用配置
本应用在您同意本隐私政策后，使用 Google Analytics for Firebase（GA4）了解应用使用情况并改进游戏。事件包括应用打开与会话、访问页面、关卡开始和结果、通关用时、错误次数和分数、教程完成、按钮与道具使用、设置变更，以及广告请求、加载结果、实际展示与获得奖励。统计还包含应用版本和构建号。
Google 可能处理应用实例标识符、设备和应用信息、根据 IP 地址推断的大致地区，以及应用发送的事件。我们不会把棋盘内容、格子坐标、反馈正文或联系邮箱作为统计事件发送，也不将这些统计用于广告个性化。法律同意前，统计采集保持关闭。
同意后，应用还会通过 Firebase 获取应用配置信息。该服务使用 Firebase 安装标识符，不用于上传游戏存档。详情请参阅 Firebase 隐私与安全说明及《Google 隐私权政策》。
5. 您主动提交的反馈
您可以在“设置 → 反馈”中主动提交问题或建议，无需注册。反馈类型、正文、应用版本及您自愿填写的联系邮箱会通过 HTTPS 发送至我们的月宫谜格反馈服务。服务端加密保存正文和邮箱，并使用 IP 地址的哈希值限制滥用，用于排查问题和必要时回复。反馈正文和邮箱不会发送给统计服务；统计仅记录提交成功及反馈类型。不提交反馈时，应用不会向该服务发送这些内容。
如果您通过邮件联系支持，我们会收到您发送的邮箱地址、邮件正文和附件，用于处理请求。请避免发送密码、支付信息或无关的敏感信息。
6. 应用内购买与通知
当前版本不提供应用内购买，不要求提供支付信息，也不请求推送通知权限或创建推送通知令牌。激励广告由您选择观看，奖励以实际获得广告奖励为准。
7. 您的选择
您可以在设置中更改音乐、音效、语音、振动和语言，也可以选择不发送反馈或不观看激励广告。统计和配置服务仅在法律同意后启用；适用的广告隐私选择由 UMP 单独管理。
要停止该设备今后的应用数据采集，可删除应用及其本地数据；Android 也可在系统设置中清除应用数据并不再同意启用服务。这会删除本机游戏进度和设置。iOS 的“卸载 App”保留文稿与数据，需要使用“删除 App”移除这些记录。设备备份由您的备份设置管理。上述操作不会自动删除已提交的反馈或第三方已保存的数据；相关请求可通过下方邮箱联系我们。
8. 适用的处理依据
本地游戏记录用于提供您选择使用的游戏功能。我们在取得法律同意后启用统计与配置服务，并按适用地区要求取得广告隐私选择。主动提交的反馈用于处理您的问题或建议；有限的请求信息用于服务运行、安全与防止滥用。具体权利与处理要求依适用法律确定。
9. 共享与服务提供方
我们不出售您的个人信息。Google 为提供统计、配置、广告及隐私选择服务处理上述技术和使用数据，其广告合作方可能参与广告投放。我们自有反馈服务处理您主动发送的反馈，不将反馈正文和邮箱用于广告个性化。应用商店按各自条款处理下载相关信息。
10. 未成年人
Android 版在 Google Play 面向 18 岁及以上用户。Android 与 iOS 版均不要求选择年龄段，不收集生日，也不建立未成年人档案。如果您认为有儿童向我们提供了个人信息，请联系我们。
11. 保存期限与安全
本地游戏记录保留至您清除应用数据或删除应用及其本地数据；您控制的设备备份可能仍保留副本。我们没有这些存档的服务器副本。已提交的反馈保存在我们的服务端，用于排查与回复；如需查询或删除，请提供足以定位该反馈的信息。
Google 根据相关服务设置、其政策及您的隐私选择处理和保留统计、配置与广告信息。应用反馈使用加密传输，服务端加密保存正文与邮箱；我们采取合理措施保护信息。
12. 跨境处理
棋盘和游戏存档在设备本地运行与保存。Google 及其服务合作方可能按其政策和适用保障措施，在您所在国家或地区以外处理统计、配置与广告数据。
13. 您的权利
根据您所在地区的法律，您可能享有访问、更正、删除或限制处理个人信息、撤回同意等权利。请通过下方邮箱联系我们。由于我们不建立玩家账号，也不保存游戏存档的服务器副本，我们可能无法识别某一条本机游戏记录。涉及 Google 所处理数据的请求，也可使用 Google 提供的隐私工具。
14. 应用商店与本网站
Google Play 和 Apple App Store 按各自的隐私政策处理下载相关信息，请参阅 Google 与 Apple 的说明。打开本页面或支持页面时，网站服务器可能为运行和安全记录请求时间、IP 地址及浏览器信息；这两个产品专属页面不加载网站访问统计或广告脚本。
15. 政策变更
如有重要变更，我们会适当告知并更新页面日期；新增数据处理方式时，也会按需更新应用内告知。
16. 联系方式
隐私问题请发送邮件至 hi@xianmate.com。游戏问题可查看月宫谜格支持页面。
Moon Palace Privacy Policy
1. Who We Are
Moon Palace / 月宫谜格 (the “App”) is a logic puzzle game for iOS and Android provided by Shanghai Xianma Intelligent Technology Co., Ltd. (“we”). This policy explains what the App and its service providers handle, the choices you have, and how to contact us.
2. Information Stored on Your Device
The App needs no account and does not ask for your real name or date of birth. It does not access your contacts, photos, camera, microphone, or precise location. To let you continue playing, it stores level progress, board marks, scores, lives and tool counts, Daily Challenge records, tutorial progress, language and sound preferences, legal consent records, and session and display counts needed for ad timing on your device. It also caches retrieved configuration.
We do not upload local game saves to our own servers. The App has no in-app cloud save or cloud leaderboard. Your device backup settings may save separate copies. Analytics, ads, and feedback you choose to send involve the information described below.
3. Advertising
The App uses Google AdMob for banner, interstitial, and optional rewarded ads. After legal consent, it prepares ads only when the current app configuration allows them and Google User Messaging Platform (UMP) determines that ads can be requested. Display also depends on connectivity and ad availability.
Google and its advertising partners may process IP addresses, device and app information, applicable device identifiers, ad impressions and interactions, and diagnostic data to deliver and measure ads and prevent fraud. Processing depends on your region, device settings, and privacy choices. The iOS App currently does not actively request Apple App Tracking Transparency (ATT) authorization.
UMP presents ad privacy messages when required. Ad privacy options appear in the App’s Settings when an entry point is required to manage your choices again. You can also manage applicable privacy permissions in system settings. Declining personalized ads may still allow non-personalized or limited ads. See the Google Privacy Policy and Google’s advertising information.
4. Analytics and App Configuration
After you agree to this Privacy Policy, the App uses Google Analytics for Firebase (GA4) to understand app use and improve the game. Events include app opens and sessions, pages viewed, level starts and results, completion time, mistake counts and scores, tutorial completion, button and tool use, setting changes, and ad requests, loading results, actual displays, and rewards earned. Analytics also includes the app version and build number.
Google may process app instance identifiers, device and app information, approximate region inferred from IP addresses, and events sent by the App. We do not send board contents, square coordinates, feedback text, or contact email addresses as analytics events, and we do not use this analytics data for ad personalization. Analytics collection stays off before legal consent.
After consent, the App also uses Firebase to retrieve app configuration information. This service uses Firebase installation identifiers; it does not upload game saves. See Privacy and Security in Firebase and the Google Privacy Policy.
5. Feedback You Choose to Send
You can send a question or suggestion from Settings → Feedback without an account. The feedback type, message, app version, and contact email you optionally provide are sent over HTTPS to our Moon Palace feedback service. The server encrypts message text and email addresses in storage and uses a hash of the IP address to limit abuse. We use feedback to investigate issues and reply when needed. Message text and email addresses are not sent to analytics; analytics records only successful submission and feedback type. If you do not submit feedback, the App does not send this content to that service.
If you contact support by email, we receive the sender address, message, and attachments you send to handle your request. Please avoid sending passwords, payment details, or unrelated sensitive information.
6. In-App Purchases and Notifications
The current version has no in-app purchases, does not ask for payment information, and does not request push notification permission or create push notification tokens. Rewarded ads are optional, and rewards are granted only when earned through the ad.
7. Your Choices
You can change music, sound effects, voice, vibration, and language in Settings. You can choose not to send feedback or watch rewarded ads. Analytics and configuration services start only after legal consent; applicable ad privacy choices are managed separately through UMP.
To stop future app data collection on that device, delete the App and its local data. On Android, you can also clear app data in system settings and decline to enable services again. This deletes local game progress and settings. On iOS, Offload App keeps documents and data; use Delete App to remove those records. Backups are managed through your backup settings. These actions do not automatically delete feedback already sent or data already held by third parties. Contact us below about those requests.
8. Applicable Grounds for Processing
Local records support the game features you choose to use. We enable analytics and configuration services after legal consent and obtain ad privacy choices as required in applicable regions. Feedback you submit is used to address your question or suggestion. Limited request information supports service operation, security, and abuse prevention. Specific rights and processing requirements depend on applicable law.
9. Sharing and Service Providers
We do not sell your personal information. Google processes the technical and usage information described above for analytics, configuration, advertising, and privacy choice services. Its advertising partners may participate in ad delivery. Our feedback service handles feedback you choose to send; we do not use message text or email addresses for ad personalization. App stores handle download information under their own terms.
10. Minors
The Android version on Google Play is intended for users aged 18 and over. Neither the Android nor iOS version asks you to select an age group or provide a date of birth, and we do not create profiles for minors. If you believe a child has provided personal information to us, please contact us.
11. Retention and Security
Local game records remain until you clear app data or delete the App and its local data. Backups under your control may retain copies. We have no server copy of these saves. Submitted feedback is stored on our servers to investigate and respond. To request access or deletion, provide enough information to locate it.
Google processes and retains analytics, configuration, and ad information according to relevant service settings, its policies, and your privacy choices. App feedback is encrypted in transit, and message text and email addresses are encrypted on the server. We take reasonable measures to protect information.
12. International Processing
Puzzles and game saves run and remain on your device. Google and its service partners may process analytics, configuration, and advertising data outside your country or region under their policies and applicable safeguards.
13. Your Rights
Depending on local law, you may have rights to access, correct, delete, or restrict processing of personal information, or withdraw consent. Contact us at the address below. Because we do not create player accounts or keep game saves on our servers, we may be unable to identify a particular local game record. Google’s privacy tools may also be used for requests involving data it processes.
14. App Stores and This Website
Google Play and Apple App Store handle download information under their own privacy policies. See the policies from Google and Apple. When you open this policy or the support page, the web server may log request times, IP addresses, and browser information for operation and security. These two product pages do not load website analytics or ad scripts.
15. Policy Changes
We will provide appropriate notice of material changes and update the date on this page. New types of data processing may also require updated notices in the App.
16. Contact Us
For privacy questions, email hi@xianmate.com. For gameplay help, visit Moon Palace Support.